![]() If you do not see the account you're looking for in this list, it may not be a searchable address in the Global Address List. On the "Open Mailbox." window, enter the email address or the name of the account you are searching for.Note: If you are not using ' New Outlook', click the + button under the 'Open these additional mailboxes' Click the + button at bottom of window.Note: If you are not using ' New Outlook', the 'Delegates' tab will provide you access to the 'Open these additional mailboxes' setting. Within the next window select the Shared With Me tab.Note: If you are not using ' New Outlook', you will need to click on Advanced | Delegates action. From the "Accounts" window make sure your Office 365 account is selected in the left-hand pane and click the Delegation and Sharing.Select the Tools menu and then select Accounts. ![]()
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